ABOUT PORTLAND PLASTERING SERVICES & WORKS TERMS & CONDITIONS

About Us: We are a family run business with 30 years’ experience in the trade. We believe in quality craftsmanship, great customer service and most of all, integrity.  Our team our drawn from a wide range of backgrounds and are a keen supporter of employing member of the armed forces and public services.

 

We guarantee quality work at reasonable prices, and offer free estimates. We have an experienced friendly and knowledgeable staff team who are focused on customer satisfaction from start to finish. We are also keen to work with property developers for longer term and larger scale projects. With a near 10/10 satisfaction rate we are proud of the work that we do and believe in a job done well – whether the project is challenging or a simple patch work, no job is to big! 

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Our Services - We are able to offer a wide range of supporting services but our core services include: 

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• General plastering 

• Coving 

• Skimming 

• Patch work 

• Rendering 

• Dry-lining (plasterboard) 

• Ceiling work 

• Internal & external walls   

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Kent Areas Covered: SE Kent - Dover, Deal, Canterbury, Folkestone Thanet, the villages & up to and including Ashford.

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Next Steps: If you would like to get in touch to discuss works in any of our areas covered, please call our Dover office at 01304 809 716 or email us at portlandplasteringkent@gmail.com with your query. Call us today for a fast and free estimate - we will book in a convenient time to come and visit your property to generate a quote. If you have an out of office or emergency requirement please call 07458173152.

 

Guarantee: All completed internal projects also come with a 3 year warranty and subject to the external conditions, we may be able to provide a warranty for render works but this is at our discretion as we are unable to guarantee external factors. The internal warranty covers all reasonable making good works that may arise a result of our workmanship. A certificate of warranty can be provided upon request. 

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Minimum Project Requirements & No Show Visit Terms: Due to the increasing costs of labour and materials, we operate a minimum of £230.00 for all jobs. In addition if we book a free viewing and upon arrival there is no one there (we will always contact you before), we will send a £40.00 no show invoice to cover our time and fuel costs. Viewings are entirely complimentary but all we ask is that if something changes or you have to re-schedule that you let us know.

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Deposit & Payment Terms: We will require upon confirmation to accept the project a small deposit that is non-refundable - this will be followed upon request by a formal note of receipt in PDF and on our letter headed paper. We request a deposit in order to pre-order materials and confirm in the booking.

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After a deposit has been received your project will be confirmed and booked in - payment will be due upon completion of the project. If you have any specific payment terms these must be agreed in writing before works begin.

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Should you have any queries please do contact our office.